Modilio

Last updated: 1st September 2024

Welcome to Modilio! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and making a purchase, you agree to comply with these terms. Please read them carefully.

1. General Information

  • Business Name: Modilio
  • Location: Bedford, England, UK
  • Website URL: modilio.co.uk

Modilio is an e-commerce platform specializing in home decor items. Our products are available exclusively within the United Kingdom.

2. Products and Customization

  • Product Offerings: We offer a range of home decor items, including vases and tea light candle holders.
  • Customization: Some items can be customized upon request. However, please note that we do not offer refunds or exchanges on customized products.

3. Pricing and Payment

  • Accepted Payment Methods: We accept payments via credit/debit cards, Apple Pay, and Google Pay.
  • Pricing Policy: All prices listed on our website are inclusive of shipping costs within the UK. If an item is mistakenly listed at an incorrect price, we will do our best to honor the displayed price. However, we reserve the right to cancel any orders if the correct price cannot be agreed upon.

4. Shipping and Delivery

  • Shipping Method: We ship all items via Royal Mail Tracked. The cost of standard shipping is included in the price of the product.
  • Express Shipping: Express shipping may be available upon request and may incur additional costs. Please contact us for express shipping options and pricing.

5. Returns and Refunds

For details on our returns and refund policy, please refer to our Returns Policy Page.

6. Privacy and Data Protection

For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

7. Dispute Resolution

In the event of any issues or disputes, we are committed to working with our customers to reach a fair resolution. We encourage customers to contact us via email or phone to discuss any concerns. Please note that phone calls may be recorded for quality and training purposes.

8. Amendments

Modilio reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and it is the responsibility of customers to review them regularly.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please Contact Us

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